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Gates, NY · West side, served from Fairport

Custom PC builder serving Gates, NY

J&N Computer Services has hand-built computers for the greater Rochester area for over 30 years. We're on the east side in Fairport, but Gates is well within our range — pick up across town and save, or have your build shipped to your door. Either way, you talk to the person who built it.

30+ years in business 4.5★ Google rating Save on local pickup 3-yr warranty + lifetime support

Visit or reach us

1387 Fairport Rd, Suite 900J · Fairport, NY 14450

(585) 388-8780  ·  sales@jncs.com
Mon–Fri, 9:00–5:30 · often available weekends — just call ahead.
Get directions →

West side, served from the east

We won't pretend we're around the corner — our shop is in Fairport, on the east side of the area, and Gates is over by the airport on the west. It's a cross-town trip, figure roughly 25 minutes on I-490. We're upfront about that because we'd rather you know than be surprised.

Here's why plenty of Gates customers make it work anyway: local pickup saves you money, you see the machine before it leaves the bench, and you're dealing with the actual builder. And if the drive isn't worth it to you, we ship hand-built PCs to Gates with the same support and warranty — the trip is optional, the standards aren't. We've served the whole greater Rochester area this way for 30 years.

What we do

A full-service shop — we build new machines, keep older ones running, and stand behind all of it.

Custom builds

Pick every part in the configurator, or let us spec it. Gaming rigs, workstations, business machines, and compact PCs — hand-built and stress-tested.

Prebuilt & ready to go

Three prebuilt tiers at set prices, plus the compact Shuttle DH610 mini PC, built to order. Pick up locally and save.

Upgrades & repairs

Need more speed, more storage, or a fix? We upgrade and repair PCs — whether or not we built them — with the same care as a new machine.

Real tech support

Every build includes lifetime support — by phone, email, chat, or a scheduled call. You reach the people who built your machine, not a script in another time zone.

Why Gates builds with a real shop

A big-box PC is a sealed box from a warehouse. Here's what you get from a real local shop instead — across town or shipped to your door.

You talk to the builder

Before, during, and long after the sale, you're dealing with the actual technician who built your PC. No call center, no ticket queue.

Pickup or shipping, your call

Come across town and save, or have it shipped to Gates. Same machine, same warranty, same lifetime support either way.

Built for the work

Whether it's a student's first rig or an engineer's workstation, we spec around what you actually do — not whatever a warehouse had in stock.

30 years of standards

We've built for thousands of local gamers, families, and businesses — plus some demanding customers from NASA to MIT. The standards travel.

Serving Gates and the west side

Local pickup and in-person support across Monroe County, west side included — and we ship hand-built PCs anywhere in the US.

Gates Chili Rochester Greece Spencerport Churchville Scottsville Brighton Henrietta Fairport

Rated 4.5★ by our customers

Verified Google reviews from real local customers — the 4.5 average counts every rating, the critical ones included.

Read what our customers say →

Gates questions

Where are you located relative to Gates?
We're on the east side of the area, in Fairport at 1387 Fairport Rd, Suite 900J. Gates is over on the west side near the airport, so it's a cross-town trip — figure roughly 25 minutes via I-490. Local pickup still saves you money, and if the drive isn't worth it, we ship hand-built PCs anywhere in the US.
Is it worth coming across town from Gates?
For a machine you'll use for years, a lot of Gates customers think so — you save by picking up, you see the build before it leaves, and you deal with the person who built it instead of a call center. If you'd rather not make the drive, we ship to your door and back every build with the same warranty and lifetime support.
What do you build for Gates customers?
Everything — gaming rigs for Gates-Chili students and gamers, dependable home and office desktops, and serious workstations for CAD, video, and development. We build around what you actually do and your budget, then stress-test and cable-manage every machine. Each one carries a 3-year warranty and lifetime support.
Do you repair and upgrade PCs, or only build new ones?
Both. We handle upgrades and repairs whether or not we built the machine. We focus on desktops and take Windows laptops on a limited basis; we do not work on Macs. Diagnosis usually runs $25–35, and if we can spot and fix it in under five minutes, it's on the house.
Can I do everything without driving to the east side?
Yes. You can spec your build in our online configurator, get a free quote by phone or email, have the finished PC shipped to Gates, and reach us for lifetime support by phone, email, chat, or a scheduled call. The drive is optional — the support isn't.

Build with a real shop, west side included.

Start your build online, or call and talk it through with the person who'll build it. Pick up across town and save, or have it shipped to Gates — either way you get 30 years of standards.