Warranty and Service
LIFETIME SERVICE AND SUPPORT:
All JNCS computers are backed by support for the entire lifetime of the computer. Whether it's technical guidance or basic troubleshooting, we are here to help. Reach out to our tech support hotline and/or send us a service ticket via our contact page.
Included 3-Year Hardware Warranty (unless stated otherwise):
JNCS has an unprecedented 3-year warranty on all service and internal PC components from the time you receive your JNCS computer (this does not include peripherals such as keyboards, mice, monitors, USB hubs, etc.). Some components may have longer warranties provided by the manufacturer.
Shipping Information:
JNCS will cover any shipping charges due to part/labor failure within 30 days of the product being received. Any shipping costs incurred for shipping the PC to JNCS for warranty service that are outside of the 30 day window must be covered by the customer.
Why Choose JNCS?
30+ Years of Proven Expertise
With over three decades in the industry building tens of thousands of systems, our expertise spans across a plethora of hardware and a wide variety of sectors, including education, AI accelerated deep learning, government requirements, municipal services, and research.
Tailored Solutions
JNCS provides tailored solutions that are customized to meet your specific requirements, ensuring optimal performance and functionality, regardless of application. We design and build everything from no-GPU workstations to multi-GPU Deep-Learning rackmounts.
Trusted Brands
JNCS provides tailored solutions that are customized to meet your specific requirements, ensuring optimal performance and functionality, regardless of application. We source our hardware via multiple vendors to ensure name-brand quality.
Commitment to Quality
Our dedication to quality and innovation ensures that every project is executed with precision, utilizing the latest technology and best practices. From unboxing to final Quality Check, JNCS checks for defects both physically and via rigorous hardware testing. Every JNCS System comes standard with a 3-year warranty and lifetime tech support for both parts and labor.